Chronic Obstructive Pulmonary Disease (COPD) Program
AmeriHealth Caritas VIP Care members with COPD can join a special program through participation in care management to help them manage their condition.
You can visit the member portal or call the AmeriHealth Caritas VIP Care Member Services area at one of these phone numbers based on where you live:
| Miami-Dade county | Broward, Lake, Martin, Orange, Osceola, Palm Beach, or Seminole county |
|---|---|
| 1-833-535-3767 (TTY 711) | 1-833-467-3502 (TTY 711) |
What can the COPD program do for me?
The COPD program can help you:
- Understand what COPD is.
- Make a self-management plan.
- Understand and manage your daily medications.
- Learn the early warning signs of a COPD flare-up.
- Help involve your physician or specialist to address your needs.
What is COPD?
COPD develops slowly, so it may take years before you see any of these symptoms:
- Shortness of breath, especially with physical activity.
- Continuous cough, especially if there is a lot of mucus or phlegm.
- Chest tightness.
- Wheezing (a whistling or squeaky sound when you breathe).
Cigarette smoking is the most common cause of COPD. If you would like to quit smoking, please call the Florida Free Quit Line at 1-877-822-6669. Talk to your doctor about medicines that can help you quit.
Join the COPD program today.
- Log in to the member portal and go to Enroll in a Special Program through participation in care management
- Call Member Services and choose one of the phone numbers based on where you live.
- Your PCP (primary care practitioner), specialist, or other health care provider may also talk to you about becoming a part of the program. He or she can call us to have you participate in care management and join one of these programs.
- We may see from your health history that you might benefit from the program. We will send you information in the mail about what to do to enroll in the program.
Questions?
If you are a part of but no longer want to be in the COPD program, you can use any of the methods below to let us know:
You can call Member Services and choose one of the phone numbers based on where you live.
You can call your Care Coordinator at the phone number you were provided.
You can write to:
Care Management Program
AmeriHealth Caritas VIP Care Florida
P.O. Box 7151
London, Kentucky 40742
Leaving a program will not change your benefits. It will also not change the way AmeriHealth Caritas VIP Care, the Florida Agency for Health Care Administration (AHCA), or the Centers for Medicare & Medicaid Services (CMS) treats you.
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