AmeriHealth Caritas VIP Care has special programs to help you get and stay healthy. You do not need a referral for any of these programs. If you have one of the conditions listed below, you can join one of our special programs. 

We have special programs for the following conditions:

• Diabetes
• Multiple Chronic Conditions - Complex Care Management
• Chronic Obstructive Pulmonary Disease (COPD)
• Asthma
• Hypertension or High Blood Pressure

What can these programs do for me?

These programs can help you learn more about your condition. They can help you manage your condition and may improve your quality of life. 

In these programs, you will work with your Care Manager, who will help you get the care and information you need. You will make a care plan together based on what is important to you. Your Care Manager will share information about your health. They will also call to see how you are doing and ask if you need help.

You can contact your Care Manager directly. Your Care Manager can answer your questions, help you schedule medical appointments and arrange transportation if needed, and connect you with program services that meet your needs.

How can I join one of these programs?

You can join any of these programs by doing one of the options below:

1. Log in to the member portal and go to Enroll in a Special Program through participation in care management.

2. Call the AmeriHealth Caritas VIP Care Member Services area at one of these phone numbers based on where you live:

3. Your PCP (primary care practitioner), specialist, or other health care provider may also talk to you about becoming a part of the program. He or she can call us to have you participate in care management or to join one of these programs.

4. We may see from your health history that you might benefit from the program. We will send you information in the mail about what to do to enroll in the program.

How to leave a program

You can tell us on the phone or in writing if you no longer want to be a part of a program and/or care management.

Call your Care Coordinator at the phone number you were provided.

Mail:

Care Management Program
AmeriHealth Caritas VIP Care Florida
P.O. Box 7151
London, Kentucky 40742

Leaving a program will not change your benefits. It will also not change the way AmeriHealth Caritas VIP Care, the Florida Agency for Health Care Administration (AHCA), or the Centers for Medicare & Medicaid Services (CMS) treats you.

Questions?

If you have any questions about our special care management programs, or do not want to be a part of these programs, you can use any of the methods below to let us know:

You can call the AmeriHealth Caritas VIP Care Member Services area at one of these phone numbers based on where you live:

You can call your Care Coordinator at the phone number you were provided.

You can write to:

Care Management Program
AmeriHealth Caritas VIP Care Florida
P.O. Box 7151
London, Kentucky 40742